THE CALCULATOR
What does work you did but never billed cost per year?
The kit assembled as a favour, the pallets stored past the surcharge date nobody applied, the returns processed off the clock — work the floor finished and the invoice never mentioned. Set the sliders to your operation; the panel on the right prices a year of it.
The distance between your leakage rate and event-level capture. This is revenue for work your floor already did — it was just never written down.
Why the leakage slider starts wide
Industry figures put average 3PL revenue leakage at 3–15% of billable charges, while best-in-class operations running event-level capture hold it under 0.1%. An oft-quoted Extensiv-origin figure has 80%+ of 3PL warehouses losing revenue to uncaptured charges — we couldn’t locate the primary survey, so treat that one as directional. The band is wide and honest people disagree, which is why the rate is a slider and not our assertion.
Why billing effort compounds
Warehouses that produce client invoices in under 16 hours a month are 2.8× more likely to show high profitability growth (Extensiv Benchmark, 200+ warehouses). Invoicing automation is claimed to cut processing time by up to 80% — a vendor-published figure, so weigh it as one — but the direction holds: the less month-end reconstruction, the more of the month goes to work you can bill.
Where it leaks
Four places charges are born: receiving, storage, pick & pack, and value-added services. VAS charges — kitting, labelling, returns — are the most likely to vanish, because they happen off the standard flow and nobody keys favours from memory on the 31st. Binsy’s answer is the same for all four: capture the event as the work happens.
SOURCES: 3–15% AVG / <0.1% BEST-IN-CLASS & 2.8× PROFITABILITY — EXTENSIV 3PL BENCHMARK (200+ WAREHOUSES) · 80%+ FIGURE EXTENSIV-ORIGIN, PRIMARY SURVEY NOT LOCATED — DIRECTIONAL · UP-TO-80% PROCESSING REDUCTION — VENDOR-PUBLISHED
The gap is only recoverable if the events get written down.
See how Binsy captures them →